|
FAQ List
• Fees
• Student
Health Insurance
• Fee Payment
Authorizations
-
Employee Fee Authorization (EFA)
-
Dependent Fee Authorization (DFA)
-
Graduate Associate/Fellow Fee Payment Authorization (FPA)
-
Exchange of Services Authorization (EOS)
-
Alternative Loan FAQs
-
External Scholarship FAQs
• Holds
• Financial
Aid
• Refunds
• Fee Payment
• Buck
ID
Topic
1: Fees
What is this charge?
Your statement of account will list the charges that
are assessed to the student fee account according to the student's enrollment
at the Ohio State University . For an explanation of "Instructional Fee",
"General Fee", "Larkins Fee", "Learning Technology Fee", etc. please click
on this link:
http://www.ureg.ohio-state.edu/ourweb/scheduling/SchedulingContent/expfees.html
Why am I being charged a non-resident fee?
For information about the non-resident fee, please
click on the following link: http://www.ureg.ohio-state.edu/ourweb/more/Content/Residency/FAQ.html
Why am I being charged Forfeiture Fees?
Forfeiture fees are incurred for dropping hours or withdrawing
after the first Friday of the quarter. After the first Friday has passed,
the University will retain a portion of the tuition for the number of hours
dropped. Forfeiture fees will be assessed for all fees that are considered
to be tuition: Instructional Fee, General Fee, Non-Resident Fee, and the
Learning Technology Fee.
For a list of the forfeiture fee periods, please click
on this link:
http://www.treasurer.ohio-state.edu/stud_guards/impdates.html
Can I cross a fee off of my bill?
No, under no circumstances should you cross a charge
off of your bill and pay the difference. Crossing charges off of the bill
will only result in an unpaid balance.
How much is tuition?
The cost of tuition is broken down on the fee charts
available at:
http://www.ureg.ohio-state.edu/ourweb/more/
How can I find out what next year's tuition
costs will be?
Future costs of attendance may only be estimated when
the board of trustees meets to approve new tuition rates. Typically the
new costs are available online June of the upcoming school year at the
following link:
http://www.ureg.ohio-state.edu/ourweb/more/
When are fees due?
Fees must be paid no later than the first day of classes
in order to avoid late fees. Fees may be paid with penalty until the last
day of finals week. Students who have not paid their fees by the end of
finals week will have their enrollment for the quarter revoked and will
not receive credit for that quarter's coursework. For more information
about fee payment please click on the following link:
http://
www.ureg.ohio-state.edu/ourweb/more/Content/bigcal.html
Why am I being charged a late fee?
To avoid late fees, fees must be paid online, postmarked,
or paid in person on or before the fee payment deadline. Fees that are
paid after the deadline will be subject to late payment penalty; Housing
may assess separate late fees. For more information about late fees, please
click on the following link:
http://www.ureg.ohio-state.edu/ourweb/more/Content/Appeals_web.html
Can I appeal a late fee or appeal for reinstatement?
Late fees may be appealed with the Office of the Registrar.
Students whose registration has been revoked for non-payment of fees may
appeal for reinstatement with the Office of the Registrar. For more information
about the appeals process, please click on the following link:
http://www.ureg.ohio-state.edu/ourweb/more/Content/Appeals_web.html
Can I pay fees with a postdated check?
Fees and Deposits will not honor the postdate on a
check. Any checks submitted to Fees and Deposits, regardless of date written
on the check, will be processed upon receipt.
Topic 2: Student
Health Insurance
Why am I being charged for student health
insurance?
All Ohio State University students enrolled half time
or above are required to have health insurance. To opt out of OSU's student
health insurance, students are required to provide proof of alternate
coverage by the 15 th day of classes. International students are required
to carry the OSU health insurance at a reduced cost.
How can I enroll in the OSU Student Health
Insurance program?
Students enrolled at least halftime will automatically
be enrolled in the OSU Comprehensive Health Insurance plan. For information
about the health insurance plans offered by OSU, please click on the following
link:
http://shi.osu.edu/plans.asp
How can I change my coverage?
If you need to add/remove a dependent after the open
enrollment period (Autumn quarter) has ended, you may complete a change
of coverage form at:
http://shi.osu.edu/page.asp?ID=12
Can I
switch from Comprehensive to Medical Only or Medical Only to Comprehensive
in the middle of the academic year? (click here)
How can I remove the charge for student health
insurance?
To remove the charge for OSU student health insurance,
proof of alternate coverage must be provided. To provide proof of insurance
go to www.ureg.ohio-state.edu,
the insurance waiver form is located in the class registration system.
Select "Online Services". Then select "Web Registration for Courses" and
log in with the OSU username and password. Once the waiver form has been
successfully completed, a confirmation e-mail will be sent to the student's
OSU e-mail account.
International students must file an appeal with Student
Health Services to be considered for withdrawal from the OSU student health
plan. For more information, please click on the following link:
http://shi.osu.edu/articles.asp?ID=140
What are the deadlines for enrollment/cancellation/payment
of student health insurance?
The deadline to enroll in, withdraw from, or pay for
student health insurance is the enrollment census date for the quarter
(the 15th day of classes).
http://www.ureg.ohio-state.edu/ourweb/more/Content/bigcal.html
What can I do if I missed the deadline to
enroll in/withdraw from the student health insurance program?
Students who have not enrolled in or withdrawn from
the OSU health insurance plan by the 15th day of the quarter may file
an appeal with student health services at:
http://shi.osu.edu/page.asp?ID=12
What are the eligibility requirements for
student health insurance?
For information about eligibility for student health
insurance, please click on the following link:
http://shi.osu.edu/faq.asp?FAQ_Topic=2
How can I enroll in off term insurance?
Students eligible to carry insurance as off term (link
to this page: http://shi.osu.edu/faq.asp?ID=27
) may add off-term insurance
(click here).
Topic 3: Fee
Payment Authorizations
If you have questions about an authorization or a fee waiver
for your tuition, please check below to see which kind you have.
1. Employee Fee Authorization
(EFA): Tuition Assistance benefit for regular OSU employees who
work 75% of full time or greater. For more information and to see if you
qualify click on
http://hr.osu.edu/benefits/feeauth.htm
- Covers all tuition to a quarterly maximum of $5000.
- No application necessary.
2. Dependent Fee Authorization
(DFA): Tuition Assistance benefit for the dependents of regular
employees. For more information and to see if you qualify, click on
http://hr.osu.edu/benefits/feeauth.htm
3. Graduate Associate/Fellow
Fee Payment Authorization (FPA): Tuition benefit is part of the
GA's contract with the employing unit, or the Fellow's scholarship agreement.
For more information, go to the Graduate School Handbook at
http://www.gradsch.ohio-state.edu/Text/Forms/forms.html. Read Section
II.8.5 for Graduate Associate information and Section II.9.4 for Fellowship
information regarding the FPAs.
4. Exchange of Services Authorization
(EOS): Tuition authorization granted to outside school districts/social
work agencies by the College of Education or the College of Social Work.
- Covers resident tuition only.
- Will not cover forfeiture fees.
- You must apply for the EOS authorization through your
employer. All EOS authorizations are distributed by your employer, not
by the University.
- May be sent electronically by your employer to Fees and
Deposits or issued to you as a card, for you to turn in directly to
Fees and Deposits.
- Cards must be filled out properly to be valid. Required:
Student name, Social Security number, Quarter and Year, Credit Hours
granted and the signature of your employer. Cards lacking this information
cannot be processed.
- Send cards directly to Fees and Deposits through U.S.
mail.
Address:
Fees and Deposits
Room 220 Lincoln Tower
1800 Cannon Drive
Columbus, OH 43210
Attn: Fee Payment Authorizations
Employee Fee Authorization
(EFA)
I just registered, why isn't my EFA on my
account?
It may take some time for an authorization to post
after you register. If your authorization has not posted by 10 days prior
to the start of classes, contact the Office of Human Resources at 292-0536.
Why isn't my EFA covering all of my fees?
Your EFA covers only tuition (Instructional, General
and Non-Resident fees). All other fees are your responsibility. Fee explanations
are available at http://www.ureg.ohio-state.edu/ourweb/scheduling/SchedulingContent/expfees.html.
My EFA is only $5000, but my tuition is higher.
$5000 is now the maximum amount allowed for any one
quarter. The Office of Human Resources implemented this policy Autumn
2004. Click on
http://hr.osu.edu/benefits/feeauth.htm
I just changed my hours and now my authorization
is wrong. When will it be adjusted?
It takes 3 to 4 business days for your EFA to adjust
to the right amount after you add or drop a class.
Will my EFA cover my forfeiture fees if I
drop a class?
No. See
http://hr.osu.edu/benefits/feeauth.htm for more information.
What happens if I change jobs or quit?
http://hr.osu.edu/benefits/feeauth.htm
Dependent Fee Authorization
(DFA)
Where do I get the application for the DFA?
http://hr.osu.edu/benefits/feeauth.htm
Who qualifies as my dependent?
http://hr.osu.edu/benefits/feeauth.htm
I just registered, why isn't my DFA on my
account?
It may take some time for an authorization to post
after you register. If your authorization has not posted by 10 days prior
to the start of classes, contact the Office of Human Resources at 292-0536.
Why isn't my DFA covering all of my fees?
Your DFA covers only resident tuition (Instructional
and General fees). It does not cover Non-Resident fees. Your DFA pays
1/2 of resident tuition, not to exceed 1/2 the highest resident tuition
for an undergraduate. Click on
http://www.ureg.ohio-state.edu/ourweb/more/ to see the fee tables.
Click on
http://www.ureg.ohio-state.edu/ourweb/scheduling/SchedulingContent/expfees.html
for an explanation of other fees.
I just changed my hours and now my authorization
is wrong. When will it be adjusted?
It takes 3 to 4 business days for your DFA to adjust
to the right amount after you add or drop a class.
Will my DFA cover my forfeiture fees if I
drop a class?
The DFA will cover 1/2 of forfeiture fees, as long
as the total amount does not exceed 1/2 of the highest resident tuition
for an undergraduate. Click on
http://www.ureg.ohio-state.edu/ourweb/more/ to see the fee tables.
Graduate Associate/Fellow
Fee Payment Authorization (FPA)
How do I know if I'm a 50% GA, a 25% GA, or
a Fellow?
http://www.gradsch.ohio-state.edu/Text/Forms/forms.html
I just registered, why isn't my authorization
on my account?
It generally takes at least 4 business days for your
authorization to post after registration even if the authorization has
already been sent to Fees and Deposits. If your authorization has not
posted by 10 days prior to the start of classes, check with your department
to verify if it has been sent.
Why isn't my FPA covering all my fees?
http://www.gradsch.ohio-state.edu/Text/Forms/forms.html
Your FPA covers tuition (Instructional, General and Non-Resident fees).
Learning Technology fees and Student Activity fees may be covered at the
discretion of your department. All other fees are your responsibility.
My FPA is on my account, but it's not paying
all of my tuition. Why?
If you are a 50% GA:
Your FPA is applied initially at the default amount of regular graduate
fees. If your fees are assessed at one of the higher graduate fee schedules,
such as MBA, MACCT or MPH, your FPA must be adjusted manually to the higher
amount. Student fee schedules are available at
http://www.ureg.ohio-state.edu/ourweb/more/. If the adjustment has
not occurred by 10 days after the authorization posts, please email feesdeposits@osu.edu
to request the change.
If you are a 25% GA:
Your 25% FPA covers 1/2 tuition only (Instructional, General and Non-Resident
fees). You must pay the remainder of the tuition yourself.
If you are assessed professional fees:
GAs and Fellows with professional fees have their FPA applied at the graduate
rate, not the professional rate. Exceptions to this are programs or individuals
who have been approved by the Graduate School to have their fees covered
at the professional rate.
http://www.gradsch.ohio-state.edu/Text/Forms/forms.html
My FPA is on my account, why does it say it's
not usable?
http://www.gradsch.ohio-state.edu/Text/Forms/forms.html
You must have a minimum number of hours for your FPA to apply. Fellow:
15 hours; GA (50%): 9 hours AU, WI and SP quarters, 7 hours SU; GA (25%):
7 hours AU, WI, SP, SU.
Some financial aid covers tuition only as well and may affect the posting
of your FPA.
If my FPA is more than my fees, can I get
a refund?
No.
http://www.gradsch.ohio-state.edu/Text/Forms/forms.html
The unused portion of your FPA should never be disbursed to you as a refund.
Initially, your FPA may be posted to your account with your fulltime eligible
amount. The unused portion remains on account for you to use in case you
add hours.
Payroll Deduction for Insurance (FPAs only)
Graduate Associates and Fellows whose fees are paid
by Fee Payment Authorizations (FPAs) have the student health insurance
deducted monthly from their stipend. Some students also receive an OSU
contribution toward the cost of the insurance.
http://hr.osu.edu/benefits/gahealth.htm
http://hr.osu.edu/hrpubs/ben/GAbencompfactsheet.pdf
Who is eligible for the payroll deduction?
Only students with active GA appointments or fellowships.
http://hr.osu.edu/benefits/gahealth.htm
Why isn't my insurance paid?
The payroll deduction credit usually posts to the student
accounts about two weeks prior to the first day of classes.
If my insurance isn't paid, should I pay it
to avoid a late fee?
No, the payroll deduction credit usually posts to the
student accounts about two weeks prior to the first day of classes. You
will not be assessed late fees for unpaid insurance.
Everyone else's payroll deduction credit is
posted, but mine isn't. Why not?
The two most common reasons why a payroll deduction
credit is not posted to an account are 1) you have not reported
your new Social Security Number to both your department
and the Office of the University Registrar and 2) you are
not listed as having a current appointment - contact your department.
Can I get the insurance deduction and OSU
contribution if I'm using the 4th quarter FPA benefit?
No.
http://www.gradsch.ohio-state.edu/Text/Forms/forms.html
http://hr.osu.edu/benefits/gahealth.htm
Why don't I have the OSU contribution?
25% GAs are not eligible for the OSU contribution.
http://hr.osu.edu/benefits/gahealth.htm
Can I still get the payroll deduction if it's
not in my first month's paycheck?
Yes. Email feesdeposits@osu.edu
from your OSU email account with your name, social security number and
request. Your deductions will be divided among the remaining payroll periods
for the quarter.
Exchange of Services
Authorization (EOS)
My school (or agency) pays for all of my fees.
Why do I still owe money?
Your school or agency gave you an authorization for
a certain number of hours. If you register for more than that, you have
to pay the difference yourself.
What are COTA fees, technology fees, and the
student activity fees? http://www.ureg.ohio-state.edu/ourweb/scheduling/SchedulingContent/expfees.html
Do I have to pay them myself?
Yes. The EOS authorization covers only resident tuition
(Instructional and General fees)
I have non-resident fees, but I'm a resident
of Ohio. Will the EOS cover them?
No.
Why am I being charged a non-resident fee?
http://www.ureg.ohio-state.edu/ourweb/more/Content/Residency/FAQ.html
My check is posted, why isn't my authorization
on my account?
If you mailed your correspondence to Dept 0997 (our
bank lockbox), instead of directly to Fees and Deposits in Lincoln Tower,
your check will be posted immediately by the bank, but the card will be
forwarded to Fees and Deposits and not posted for several more days.
DO NOT send your correspondence to Dept 0997. These cards do not always
reach Fees and Deposits.
I just registered, why isn't my authorization
on my account?
It generally takes at least 4 business days for your
authorization to post after you register even if the authorization has
already been sent electronically to Fees and Deposits. If the authorization
has not posted by 10 days prior to the start of classes, check with your
school or agency to verify if it has been sent.
What happens if I drop my class?
If you drop the class after the quarter begins, you
may have forfeiture fees, which the EOS will not cover.
For a list of forfeiture fee periods, click http://www.treasurer.ohio-state.edu/stud_guards/impdates.html
Can I keep the EOS for next quarter if I don't
use it this quarter?
No.
Alternative Loan FAQs
Most alternative loan disbursements are sent to the University via Electronic
Funds Transfer (EFT). Please check with your lender to see if funds are
being sent in this manner. If your lender still sends a paper check, you
will be notified by email and a message will be posted to your Statement
of Account. Most of these checks require the student’s signature.
I am expecting an alternative loan and it
hasn't been posted to my account. Where is it?
Before contacting our customer services areas, you may
want to contact your lender to see if they have released the funds. Once
we begin receiving EFT disbursements, we must verify enrollment eligibility
before crediting your Statement of Account. Since this process may take 5
to 10 business days, we recommend you check your account regularly to verify
receipt of the funds. There are, however, a few lenders who still send
co-payable checks. We will post a message to your online Statement of
Account and notify you by email when a check is available for you to sign. If
you're attending classes in Columbus, you will need to stop by Room 220
Lincoln Tower. If you're attending a Regional Campus, contact their business
office first before stopping by for your check.
How will I know when you've received my loan
check?
If the funds come to us via EFT, view your online Statement
of Account to verify receipt of funds. If our office receives a check, we will
notify you by email when the loan check is available for you to sign. We will
also post a message to your online Statement of Account. If you're attending a
Regional Campus, contact their business office first before stopping by for
your check.
How do I find out the status of my alternative
loan?
We recommend you contact your lender first to verify the
status of your loan since your lender is the only party who will be involved
throughout the life of your loan commitment, from the application process
through its repayment.
My lender says they are waiting on OSU before
they can send my check. Why?
If your lender indicates they are waiting for a response
from OSU before they can send funds, they are waiting for your application
to be "certified." This means the financial aid office still needs to
verify that the amount you have requested does not exceed the cost of
attendance for your degree program. For more information, click on the
following link: http://sfa.osu.edu/Loans/
My lender says they already sent my check.
Where is the disbursement?
If your lender informs you a disbursement has been sent,
ask when it was released. For disbursements sent via EFT, check your Statement
of Account. If it does not appear within 5 to 10 business days of the release
date, contact Fees & Deposits. For paper checks, you should allow time for
mailing as well as an additional 5 to 10 business days for OSU processing before
the check is made available to you to endorse. At that time our office will
notify you by email and post a message to your online Statement of Account.
When should I expect OSU to have received
my funds?
If you are expecting the first disbursement of your
alternative loan, we recommend you contact your lender for approximate
processing time since our receipt of funds depends on when you initially
applied for your loan. Some lenders may send you notification. From their
release date you should allow time for electronic transmission or mailing
as well as an additional 5 to10 business days for OSU processing before
the disbursement or check is made available to you. At that time, if your
lender sends funds via EFT and all eligibility requirements have been met,
these funds will be applied directly to your Statement of Account. However,
if your lender sends paper checks, our office will notify you by email and
post a message to your online Statement of Account. After your initial
disbursement, future funds/checks will generally be available 1 to 2 weeks
prior to the start of classes. We suggest you begin accessing your OSU email
and monitoring your Statement of Account more regularly during this time.
If my alternative loan is not on my account
by my due date, am I going to be assessed a late fee?
Yes, you will be assessed late payment penalty fees
if you do not meet eligibility requirements for your EFT disbursement
to post or if you do not stop by to sign your loan check by your due
date. In most cases fees are due the first day of classes. Additionally,
the Office of the University Registrar provides an online Academic
Calendar for up to five years in advance to help students and their
families prepare. Finally, early registration allows you at least 8
additional weeks to make payment arrangements.
How can I be assessed a late fee when you
had my check by the due date?
Your loan check does not become a legal negotiable
payment until you have endorsed it. If you apply for an alternative loan
in a timely manner, you will be notified within 1 to 2 weeks before the
first day of classes. This should allow you ample time to make arrangements
to stop by our lobby in Room 220 Lincoln Tower or the appropriate office at
your Regional campus before the close of business on the first day of
classes.
I am no longer planning to attend OSU, what
should I do about my alternative loan?
Contact Fees and Deposits immediately so we can return
any funds or unsigned checks to your lender. Also contact your lender to
cancel remaining future disbursements on your loan.
My alternative loan is already on my fee account
but I am no longer planning to attend OSU. What do I do?
If you do not plan to attend OSU contact our office and
your lender immediately. Additionally, if you withdraw from classes or fail
to maintain eligibility you may be asked to repay the funds at any time.
We reserve the right to return the funds at the request of your lender and
the Office of Student Financial Aid. We will also return unused loan funds at
your request if you wish. Finally, failure to maintain your eligibility may
affect future eligibility.
I don't need as much money as I applied for.
Can I return some of the funds?
Yes, we can return a portion of your disbursement on
your behalf if you wish and adjust your financial aid record to reflect
that reduction or you may contact your lender to cancel future disbursements,
thus reducing your loan amount overall.
I was expecting my alternative loan to be
directly deposited to my bank account, why has it not been sent?
Failure to receive your excess loan funds in your personal
bank account may be due to any number of reasons: 1) you may not be enrolled
in the required number of credit hours to be eligible for your loan funds
(EFT or check), 2) you may be required to stop by our office to endorse your
loan check or 3) the banking information you provided on your Direct Deposit
application may be incorrect. Once eligibility is verified, or your check is
signed and credited to your fee account, funds will be available for a Direct
Deposit transfer to your personal bank account. This process begins 1 week
before classes begin or the following business day. For more information on
Direct Deposit click on the following link: http://www.treasurer.ohio-state.edu/stud_guards/direct_dep_info.html
When can I have my refund for my excess alternative
loan monies?
You may have access to your excess loan funds as early
as a week before classes begin if you have signed up for our Direct Deposit
service and if your loan funds are posted to your fee account. If your lender
sends funds via EFT and all eligibility requirements have been met, funds will
be applied directly to your fee account. If your lender sends a check made
payable to you and OSU, you will need to stop by our office in Room 220 Lincoln
Tower and endorse it before we can credit your fee account. Then, if you have
already signed up for our Direct Deposit service, the program will transfer the
funds from your fee account the following business day. The refund check process
at the Regional campuses may vary. Contact your specific campus for their office
procedures. For more information on Direct Deposit click on the following link:
http://www.treasurer.ohio-state.edu/stud_guards/direct_dep_info.html
I attend classes at a regional campus. How
do I get my loan?
Loan funds sent via EFT will be applied directly to
your Statement of Account. Loan funds sent via paper check must be
processed at Main Campus first, followed by an email notification to
your OSU email account. Then, unless otherwise notified by you, Fees and
Deposits will forward your check to your campus via courier. Fees and
Deposits will assume you want to sign your check on the campus where you
attend the majority of your classes. We recommend you notify our office at
least 3 weeks before the start of classes if you intend to sign your check
at Main Campus.
I will be out of the area when my loan check
comes in. What do I do?
Loan funds sent via EFT require no action on your part
provided you meet the enrollment requirements. Funds will be applied directly
to your Statement of Account. If you have selected a lender who issues checks
and you are unable to stop by our lobby by the fee payment deadline, then,
prior to your leaving the area you should make arrangements to set up a limited
"Power of Attorney" with a responsible individual who can do so on your behalf.
This person must produce the notarized document and their picture ID when they
come to our office.
I'm studying abroad and will be out the country
when my loan arrives. How do I get my money?
Ideally, the best time to deal with this issue is when you're
considering enrolling in a study abroad program. Most lenders now send loan
disbursements electronically. Additionally, by signing up for Direct Deposit,
your funds will be transferred electronically to your personal bank account. If,
however, you've already selected a lender who requires check endorsement you
should make arrangements before you leave the country to set up a limited
"Power of Attorney" with a responsible individual who can act on your behalf.
You will still need to monitor your OSU email and Statement of Account. It is
your responsibility to contact the individual once the check is available
for endorsement. This person must produce the notarized document and their
picture ID when they come to our office to sign the disbursement on your behalf.
For more information on lenders, click on the following link: http://sfa.osu.edu/Loans/
For more information on Direct Deposit, click on the following link: http://www.treasurer.ohio-state.edu/stud_guards/direct_dep_info.html
You can search online for "Limited Power of Attorney ".
External Scholarship FAQs
What is an external scholarship?
An "external scholarship" is often used interchangeably
with "external award" or "external resource" and simply refers to non-University
aid. This aid may be in the form of scholarships awarded through church
groups, professional and civic organizations, private foundations, the
military or received as funds through pre-pay college plans.
How can I tell if you have received my external
scholarship check?
Your external scholarship (aid/award) will appear as
a credit on your online Statement of Account.
How long does it take for my external scholarship
to appear once you have received the check?
Generally, it takes between 5 to 10 business days to
process external aid. Processing time may increase during peak fee collection
periods. Therefore, we recommend your scholarship sponsors send payment
several weeks prior to the fee payment deadline. For more information,
please click on the following link:
http://sfa.osu.edu/Forms/Award/External.pdf
What do I do if my scholarship doesn't appear
on my Statement of Account?
Contact your scholarship sponsor to see if the check
has cleared the bank. If so, Fees and Deposits will need to see a copy
of the front and back of that check to determine who cashed the check.
If the check is still outstanding after a month, your sponsor may want
to stop payment and reissue the check. However, you first need to determine
if your donor may have mailed it to a location other than Room 220 Lincoln
Tower. If so, it may be taking more time to be forwarded to our office
from that location. For more information, click on the following link:
http://sfa.osu.edu/Forms/Award/External.pdf
I am expecting my external scholarship to
pay my fees; if my external scholarship is not posted to my account by
the due date will I be subject to late fees?
Yes. Additionally, a variety of student services may
be withheld while your fees remain unpaid.
When assessing late fees, do you go by the
postmark date on the envelope in which the external scholarship is mailed
or by when it appears on my account?
We consider the postmark to determine if payment is
timely. However, student services such as access to computer labs, (additional
ones) etc. may be denied while fees remain unpaid.
When can I have my refund for excess external
scholarship monies?
Excess external funds are released according to the
same schedule as other financial aid. This occurs as early as 10 days
before the start of classes provided you have signed up for our Direct Deposit service. Refunds will no longer
be available for in person pickup. Otherwise, a refund check will be mailed
to the local address beginning the 5th day of classes. For information
on Direct Deposit, please click on the following link: http://www.treasurer.ohio-state.edu/stud_guards/direct_dep_info.html
My external scholarship is supposed to be
divided up among the quarters but it is posted in full for Autumn. Can
that be changed?
Yes, we make every effort possible to follow the disbursement
instructions of your sponsor.
My external scholarship is divided up. Can
I have the full amount of my external scholarship placed on only one quarter?
Scholarships that are divided up over multiple quarters
are generally done so at the request of the sponsor. You may be asked
to contact your sponsor to submit, in writing, permission to change disbursements
from their original request to a one-quarter disbursement.
My external scholarship is posted in full
for Autumn. Can that be changed?
Yes, but only if your scholarship check was mailed
directly to our office in Lincoln Tower (see below) and if we have not
begun our Direct Deposit transfers for the current quarter.
Where should I mail my external scholarship
check?
Please mail scholarships to the following address:
The Ohio State University
Fees and Deposits
220 Lincoln Tower
1800 Cannon Drive
Columbus OH 43210 - 1203
Can I mail my scholarship check along with
my personal check and Statement of Account?
No, DO NOT mail your scholarships checks with
your personal check payment to the address listed on your online Statement
of Account. This will delay processing. Mail your check to the Lincoln
Tower address listed above.
I'm attending a regional campus. Can they
process my scholarship?
No. They will forward your scholarship to Fees and
Deposits in Columbus. You can shorten processing time by sending the check
directly to the Lincoln Tower address.
The organization sponsoring my external scholarship
wants proof of enrollment, what should I do?
The Office of the University Registrar is responsible
for providing proof of enrollment. For more information, click on the
following link: http://www.ureg.ohio-state.edu/ourweb/more/Content/Verification.htm
The organization sponsoring my external scholarship
wants a Statement of Account from the University?
The Office of Fees and Deposits stopped producing paper
statements in 2003. However, we do provide an online Statement of Account
which you can access, print and mail to your sponsor or access, save and
send as an email attachment. Be sure to include the Lincoln Tower mailing
address listed above. Failure to do so will result in processing delays.
The organization sponsoring my external scholarship
will not accept my printout of the Statement of Account. What should I
do?
If your sponsor refuses to accept your printout of
the statement you may send your request to our office via email or mail.
However, we will be following the same procedures. We will access your
statement online, print and mail it to your sponsor or send it as an email
attachment. We will provide the Lincoln Tower mailing address listed above.
I am no longer planning to attend the Ohio
State University. What should I do about my external scholarship?
Contact our office immediately. If the check has not
been processed, we will return it to your sponsor. If the check has already
been processed, we will submit a refund request to our Accounts Payable
office for your sponsor. The return process takes at least 2 weeks.
I decided to attend another school. Can you
forward the scholarships I already sent to you?
No. If the check has not been processed we will return
it to your sponsor. If the check has already been processed, we will submit
a refund request to our Accounts Payable office for your sponsor.
I am no longer planning to attend the Ohio
State University. What should I do about my College Advantage funds through
the Ohio Tuition Trust Authority?
College Advantage funds remain on your fee account
and apply to any outstanding charges first. Then, any excess funds will
be refunded to you. We do not return funds to OTTA.
What happens to my scholarship if I withdraw
from classes in the middle of the term?
The Office of Fees and Deposits does not monitor your
scholarship once we have posted it to your fee account. It is your responsibility
to follow the requirements established by your sponsor. We do reserve
the right to return the scholarship at your sponsor's request.
I decided to delay my enrollment. Can I have
it for a later quarter?
Unless your sponsor has indicated we must return the
funds, we can transfer the credit to a later quarter.
Topic 4: Holds
Why is there a hold on my account?
Faculty Rule 3335-9-16 provides that an administrative
hold will be placed on a student's record if that student has failed to
comply with an obligation imposed by the University or has an overdue
debt or fine.
What problems will a hold cause?
Students with administrative holds will be denied certain
services, including, but not limited to, registration, receipt of grades,
transcripts or diplomas, denial of library or recreational services, denial
of football ticket pickup. Students with such holds who attempt to graduate
will not be processed or receive their diplomas until their hold is cleared.
How can I clear my hold?
The statement of account available online at www.treasurer.ohio-state.edu
will list the office with which your account has been placed on hold
and the contact info for that office. The office, which initiated the
hold, will inform you as to the nature of the hold and the specific procedures
you will need to follow to obtain a clearance of the hold.
Topic 5: Financial
Aid
(From the SFA FAQ list at http://sfa.osu.edu/Basic/FAQ.asp)
How do I apply for Financial Aid?
http://sfa.osu.edu/Basic/FAQ.asp#1
Do I have to include parent information on
the FAFSA or can I be considered independent?
http://sfa.osu.edu/Basic/FAQ.asp#2
Is my FAFSA (Free Application for Student
Aid on record)?
http://sfa.osu.edu/Basic/FAQ.asp#3
What if I need to correct information on my
FAFSA?
http://sfa.osu.edu/Basic/FAQ.asp#4
How can I pay for my college education?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#1
How do I get financial assistance?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#2
What is financial need?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#3
Has my award notification been sent?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#4
Am I selected for verification?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#5
Why am I not eligible for more aid or certain
types of aid?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#6
What if I need more money than I was awarded?
http://sfa.osu.edu/Basic/FAQ.asp#8
Will it affect my aid if I drop hours?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#7
Why am I on Conditional/Cancellation status?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#8
Is my financial aid taxable?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#9
Do I need to sign a promissory note?
http://sfa.osu.edu/Basic/FAQ.asp#12
What is the status of my PLUS Loan?
http://sfa.osu.edu/Basic/FAQ.asp#13
Is my Consortium Agreement on file?
http://sfa.osu.edu/Basic/FAQ.asp#14
Where is my Ohio Instructional Grant (OIG)?
http://sfa.osu.edu/Basic/FAQ.asp#15
What if my family's financial circumstances
have changed?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#10
What is the status of my appeal?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#11
Has my alternative loan been processed?
http://sfa.osu.edu/Basic/FAQ.asp#18
Has my University Loan been approved?
http://sfa.osu.edu/Basic/FAQ.asp#19
Why hasn't my aid posted to my Statement of
Account?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#12
What is my current Statement of Account balance?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#13
What if I'm studying abroad?
http://sfa.osu.edu/Basic/FAQ.asp#21
Where is my refund?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#14
Can I have my late fee waived?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#15
How do I waive my health insurance?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#16
I turned in my verification documents but
the status page says the forms are still needed?
http://www.sfa.osu.edu/howitworks/index.asp?tab=g#17
Topic 6: Refunds
Why does my account still show I have a balance
due, I'm expecting my aid to pay all of my fees and to get a refund?
If your aid does not appear on your statement of account,
check your Financial Aid status page at
http://sfa.osu.edu/status to make sure you have completed all steps
necessary for your aid to post to your fee account. Please note: some
aid requires a minimum of half time enrollment for aid to apply and some
requires full time enrollment. Click here for more information:
http://sfa.osu.edu/Basic/FAQ.asp#20
Can I have my refund now?
Refunds from excess Financial Aid are available via
direct deposit no
sooner than 10 days before the start of classes each quarter. Students
will no longer be able to obtain a refund in person. Students not using
direct deposit will have their refund mailed to their local address starting
the 5th day of classes. Why wait-sign up for
direct deposit today.
How do I obtain my refund?
The best way to obtain your refund is to sign up for
direct deposit. Refund
checks will no longer be available for pickup in rm 220 Lincoln Tower.
Students not using direct deposit will have their refund mailed to the
local address beginning the 5th day of classes.
Why do I owe the University back for my refund?
If your financial aid has been adjusted, you may owe
back for refunds issued based on the original aid amounts disbursed. Adjustments
to financial aid can be the result of a change
in hours, failure to meet satisfactory
academic progress requirements (SAP), or because of change in a
students eligibility for certain types of aid.
I dropped the number of credit hours I'm taking,
do I have a refund?
If you have paid for full time enrollment and drop
below 12 credit hours, you may be eligible for a refund. Eligibility for
a refund depends upon how fees were paid (if fees were paid by the student
or if they were paid by Financial Aid), and the date of the drop in hours.
If fees were paid by Financial Aid, please click here for information
regarding what happens to the aid package as the result of changes in
hours:
http://sfa.osu.edu/Basic/FAQ.asp#9
.
Why does the date I dropped hours/withdrew
affect my refund?
Students who drop hours (below full time) or withdraw
after the first Friday of the quarter will be charged a percentage of
the tuition for the number of hours dropped. For the quarterly refund
periods please click here:
http://www.ureg.ohio-state.edu/ourweb/more/Content/Residency/FAQ.html
For information about how dropping hours affects Financial
Aid, please click here:
http://sfa.osu.edu/Basic/FAQ.asp#9
Will my refund be mailed?
Students not using direct
deposit will have their creditbalances mailed to the address begining
the 5th day of classes. Students should be sure to keep their address
information up to date. To update address information go to www.buckeyelink.osu.edu
and select "Change Your Address"
Topic 7: Fee
Payment
When are fees due?
Fees are due on the first day of classes unless otherwise
noted on the statement of account.
Are statements of account mailed?
Statements of account are paperless; Fees and Deposits
does not mail statements of account.
How do I obtain a statement of account?
To obtain a statement of account, go to www.treasurer.ohio-state.edu
. The student username and password (or a Guardian login) will be
required to access the statement of account.
How much are fees?
To obtain the fee schedules, click here:
http://www.ureg.ohio-state.edu/ourweb/more/index.html
Where can I obtain an explanation of the fees
on my statement of account?
To obtain an explanation of fees, click here:
http://www.ureg.ohio-state.edu/ourweb/scheduling/SchedulingContent/expfees.html
Can I pay with a credit/debit card?
Fees and Deposits does not accept credit or debit cards
for fee payment; we will however, accept a courtesy check from a credit
card company.
How do I pay my fees?
Fees may be paid from a checking or savings account
online at:
http://www.treasurer.ohio-state.edu/quikpay/index.html
By mail: Fees and Deposits
Dept 0997 Col OH 43271-0997
Or in person: 220 Lincoln Twr, 1800 Cannon Dr Col OH
43210
Can I mail payment for more than one student
in the same envelope?
A separate payment for each student must be mailed
in a separate envelope. DO NOT mail one check for multiple students or
include multiple checks for multiple students in the same envelope. The
payments are not processed manually here at the University; they are processed
for us by our payment-processing center at our bank. The problems that
can result from not mailing separate payments in separate
envelopes for more than one student are most certainly not worth
saving the cost of the stamp.
Do you have a payment plan?
The Tuition Option Payment Plan is the University's
payment plan. For more information about the TOPP program, click here:
http://www.treasurer.ohio-state.edu/topp/index.html
What happens if I can't pay my fees by the
deadline?
Fees that are not paid by the deadline will be subject
to University late fees; housing may assess separate late fees. The first
day tuition is paid late, the late fee will be assessed at $100. If fees
are not paid by the 2nd Friday of the quarter, the $100 late fee will
be removed and a $300 late fee will be assessed in its place.
Can someone other than the student pay the
fees?
As long as payment is made payable to The Ohio State
University and includes the student's SS#, Fees and Deposits will accept
payment from someone other than the student.
Can I pay fees with a postdated check?
Fees and Deposits will not honor the postdate on a
check. Any checks submitted to Fees and Deposits, regardless of date written
on the check, will be processed upon receipt.
What address do I mail my payment to?
If mailing a personal check, money order, or cashier
check, payment should be mailed to:
Fees and Deposits
Dept 0997
Columbus OH 43271-0997
What will happen if I stop payment on the
check I submitted for payment?
Fees and Deposits rarely recommends issuing a stop
payment on a check that has been sent to the University. Because payments
are not processed manually, they are processed for us by our bank, there
is no way to prevent a check that has been stopped from being processed.
If a stop payment is issued on a check sent to the University the result
will be a returned check charge in the amount of 30.00 for each payment
that is stopped. |
